Charltons Banff

We celebrate our first wedding anniversary in November and this place will always be special to us... This is authentic, lot of unique and beautiful artwork with black and white mountain scenery and wildlife. We fell in love! We just went back in December with my mother (who traveled from France) to share this experience... fire place, wood all over the place, spa... It's definitely warm, charming, and tasty in a genuine old-fashioned way, which makes it a gem! The staff is very friendly too. This is our place now, and we can't wait to come back :)

The parking was convenient and reasonably priced, with my partner and I having easy access to the staircase from our vehicle. The building itself was very beautiful, the reception area was well-maintained and decorated for Christmas which felt very inviting. We were upgraded to a loft room with a fireplace, both of which were wonderful additions for our single night stay (and my first time!) in Banff. The shower was very nice, and the soaps given in the room for showering smelled great (peppermint and sage).

We stayed in the two bedroom with kitchenette room. One bedroom had a queen bed, the other bedroom had two single beds. The kitchen had good facilities for what we needed. The location of the hotel was great, within easy walking distance of downtown Banff with flat wide footpaths leading into town. The swimming pool was easy to access although smelt very high with chlorine. Ice machine available for free ice. The hotel doesn't serve any food but they have a sister hotel just down the road which offers deals for Charlton's guests. Parking was available onsite.

“I had a wonderful experience during my stay, thanks to Bohdan! He went above and beyond to ensure all my needs were met and made me feel at home. Bohdan was always professional, friendly, and attentive to every detail. Whether it was assistance with my room or helpful recommendations for local attractions, he was incredibly knowledgeable and always ready to help. His warm personality and dedication to excellent service made my stay truly enjoyable. I highly recommend Bohdan for his outstanding hospitality!”

The room was quite large and had a sitting area that was perfect for planning our activities or having a snack. It was nice to have a parking garage and walk to restaurants and places in town. We enjoyed the deck seating and umbrellas to have a snack or a glass of wine at sunset and enjoy the scenery. We did not care for the coffee & there was no decaf but that may just be personal preference.